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Without good design it is easy to miss the point

People think that design is styling. Design is not style. It’s not about giving shape to the shell and not giving a damn about the guts. Good design is a renaissance attitude that combines technology, cognitive science, human need, and beauty to produce something that the world didn’t know it was missing.

Comic Sans is never an acceptable font. Unless you are an 8 year old girl writing a poem about unicorns.

Behavioral design is all about feeling in control. Includes: usability, understanding, but also the feel.

13.7% of sales are online

Design is like a mom, nobody notices when she’s around, but everybody misses her when she’s not

Good design keeps the user happy, the manufacturer in the black and the aesthete unoffended

The Internet has been the most fundamental change during my lifetime and for hundreds of years.

Good design means never having to say “Click Here.”

There are around 3.8 million e-commerce sites in the USA