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Tools For Bridging The Culture Gap
The Importance of a Business Plan
Take AIM – Strategic Planning
How to Determine a Marketing Budget
The Basics of Analyzing Your Audience
The Evolution of Niche Markets
Personas and The “Broken Telephone” Game
Creating an Honest SWOT Analysis
Blue Ocean Strategy Developing Value Propositions
If your Net Revenue Churn is high (above 2% per month) it is an indicator that there is something wrong in your business
If you are charging $500 per month, you can afford to spend up to 12x that amount (i.e. $6,000) on acquiring a new customer
The fastest growing SaaS companies scale their organizations rapidly, growing their teams by an average of 56% each year
In contrast to these, the median annual churn rate for smaller, private SaaS companies with less than $10M in revenue is 20%
Invention is 10% inspiration and 90% perspiration.
When determining Sales Capacity, “it’s worth noting that some percentage of new sales hires won’t meet expectations, so that should be taken into consideration when setting hiring goals. Typically we have seen failure rates around 25-30% for field sales reps, but this varies by company. The failure rate is lower for inside sales reps. can be counted as half of a productive rep”
If the numerator of your quick ratio is growing that means your revenue is growing. It’s important to keep increasing revenue to counter any MRR (Monthly Recurring Revenue) that is lost to churn
86% of SaaS businesses treat “New Customer Acquisition” as their highest growth priority, both in terms of executive support and funding available
It’s 4x cheaper to upsell existing customers than acquire new customers: costing just $0.28 to acquire an additional dollar of revenue
In all SaaS businesses there will likely come a moment where they realize that not all customers are created equal