SAAS ANSWERS What is MRR?The simple answer is that MRR is your Monthly Recurring Revenue and one of the key metrics that SaaS companies use to evaluate success. BUT LET’S GO DEEPERMRR is a way to normalize varying packages and terms.MRR also directly correlates to dollars versus other metrics like users, accounts, or other ambiguous indicators.Why

FOR IMMEDIATE RELEASE  With the evolution and growing influence of SaaS companies, Insivia moves to spotlight SaaS founders and share their experiences and insights with other leaders, developers and professionals in the industry  CLEVELAND, OHIO, October 29, 2020 — In its continued creative and innovative efforts to share its insights and specific expertise with technology,

Retention plays an important role in the success of any company. It’s key to assign the responsibility to someone.

Churn is a silent killer of the modern-day SaaS business. So, to avoid the loss of customers, we’ve come up with a useful list of customer retention strategies to consider.

Customer feedback is a powerful guide that provides you with critical insights, and acting on it will take your business to a whole new level. Read all about the ins and outs of this valuable tool.

What are Dashboards From the topic, you are probably asking yourself: What are dashboards? What is the importance of dashboards? How do you design dashboards? SaaS businesses adopted the term “Dashboards” from the automotive industry. The use of the word is similar in both sectors. Like your car, your organization is a complex system with

Customer communication for SaaS retention is the key to building lasting relationships and combating churn. Everything starts by choosing the right method of communication.

Journey maps are a standard user experience tool. Journey maps come in different shapes, sizes, and formats. Depending on the context, you can use these tools in a variety of ways. In this article, we will examine experience journey mapping from different planes. We will also discuss the definition, importance, and possible examples of the

FOR IMMEDIATE RELEASE  With over 70% of clients outside of Ohio, Insivia expands its footprint across the globe.  CLEVELAND, OHIO, Sept. 8, 2020 — Cleveland-based growth consultancy and agile marketing agency Insivia continues to extend its international client reach after bringing in new clients based in Canada, Germany, Israel, Indonesia, Spain, Switzerland, and Thailand. The